# Tech support

> Ginner Tech fixes, speeds up and looks after Shopify and WordPress sites, whoever built them.

Source: https://ginner-tech.com/services/tech-support/

We look after stores that are already live: fixes, speed, integrations and honest support.

[Ask for tech support](https://ginner-tech.com/contact/?service=tech-support) [All services](https://ginner-tech.com/services/)

## What we do

When something breaks or needs to change, you need someone who knows how stores work underneath. We fix problems at the source and tell you plainly what we found.

- **Fixes**
  Theme bugs, broken layouts and errors that appear after an app or theme update.
- **Speed**
  Faster pages and better Core Web Vitals: heavy scripts, images and theme code.
- **Integrations**
  Apps, scripts and APIs set up so they work together.

## How it works

1. **Listen**
   You tell us about your store or project and the problem to solve. We ask questions until it is clear.
2. **Plan**
   You get a written plan: what we will build, in what order, and an estimate before any work starts.
3. **Build**
   We build in small steps you can review, with clean code and a careful setup.
4. **Care**
   After launch we stay on hand for fixes, changes and questions.

## Tools we use

- Shopify
- WordPress
- Core Web Vitals
- APIs

## Questions

**Do you work on stores you did not build?**

Yes. We work on Shopify and WordPress sites whoever built them.

**Can you make our store faster?**

We find what slows your pages down, from theme code to scripts and images, and fix what we can.

**How do we start?**

Send a short message with the problem and a link to your site.

## Other services

[All services](https://ginner-tech.com/services/)

- **WordPress themes**
  WordPress themes built from your design, with clean code and a careful setup.
  [More about WordPress themes](https://ginner-tech.com/services/wordpress-themes/)
- **Shopify themes**
  Shopify themes and theme changes, with the same care for the code behind the storefront.
  [More about Shopify themes](https://ginner-tech.com/services/shopify-themes/)
- **Shopify apps**
  Custom Shopify apps for stores. We also run five apps of our own.
  [More about Shopify apps](https://ginner-tech.com/services/shopify-apps/)
- **Tech support**
  Fixes, speed and integrations for stores that are already live.
  [More about tech support](https://ginner-tech.com/services/tech-support/)
- **Custom apps**
  Custom apps, plugins and integrations, built one module at a time.
  [More about custom apps](https://ginner-tech.com/services/custom-apps/)

## Tell us what you are building

Tell us about your project in a short message.

[Ask for tech support](https://ginner-tech.com/contact/?service=tech-support) [Email us](mailto:lucdkny@gmail.com)